Field Service Engineer

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Website Testek Solutions

Aircraft component & systems test solutions

Job Description:

Commission, troubleshoot and train on PC-based aircraft component test equipment for the Aerospace industry (both Commercial and Military). The candidate must possess superior mechanical, electrical, and software troubleshooting skills and strong verbal and written skills for communicating with domestic and international customers.

Job Responsibilities:

  • Open, resolve and/or monitor, and close customer cases using Salesforce customer relationship management software
  • Support other FSEs in the Field
  • Assist Sales with information regarding upgrades and spare parts
  • Perform Program Revision Service software upgrades. (experience with Megabasic & Visual Basic platforms is necessary)
  • Use creative skills to commission aircraft component test equipment for both domestic and international customer base. Includes equipment repair and training
  • Interact with customers using both verbal and written communication paths to troubleshoot equipment from remote locations
  • Perform in-house functional testing and calibration of equipment
  • Coordinate with Assembly and Engineering on design improvements
  • Assist Sales with information regarding upgrades and spare parts
  • Must use independent discretion, decision making and judgment while performing onsite repairs at customer site

Requirements:

  • Bachelor’s Degree in Electrical or Mechanical Engineering or equivalent experience
  • Five or more years of experience maintaining or troubleshooting industrial equipment
  • Experience with minor code modifications to Visual Basic, Megabasic, and varieties of C programming languages (C++ and C#)
  • Must be able to read and interpret Electrical and Hydraulic Schematics for Troubleshooting purposes
  • Must be able to read and understand customer related documentation specific to customer related requirements
  • Ability to solve difficult and diverse problems in creative and practical ways

To apply for this job email your details to kkefalas@testek.com.

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